Event execution: 

Each party is unique. Exact décor and fabrics are subject to change slightly based upon product availability. We strive to update our event designs frequently to keep them fresh and unique. We will always present a gorgeous event, even if exact details vary slightly from things that are depicted on our website. Any major changes will be communicated to you in advance of your event. If there is something you have seen on our website that you want at your event, please communicate this at time of booking.

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How much space do I need?

"Wow, I didn't realize how big they were" is the most common phrase we hear at set-ups.  If you have any space concerns please discuss before booking.  ​We are happy to create a mockup of your space to determine the best option for your event.  

Our most space conscious option: A frame tents, junior foam mattresses, and table trays measure approximately 32"x80" each.  This does not include aisle space.  

For reference a 6 person party with two rows of three teepees would need a minimum of 9' x 16',  Blue shaded area reflects 9' x 16', guests will need to be able to access the aisle to safely enter tents.

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Do you provide sleeping pillows?

We do provide a pillow for each bed. Each pillow will have a protector on as an extra measure. 

 

What is the duration of the rental?
Everything included in the package will be delivered and set up and styled on your event day and torn down and removed the following day.

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How long does it take to set-up the party?
The time varies based on party size and theme.  On average set-up & styling take 10-15 minutes per tent/teepee.

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How long does it take to tear down the party?

Tear down is a breeze, we are usually in and out within 45 minutes.  So you can get that nap in, after your epic slumber party!​

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Can you do a custom theme?

Dependent on how far in advance you book your event we are usually open to custom themes.

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Can the tents be used outside?
We have a Bell tent for outdoor use that can sleep up to 6 twin beds.

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How is everything powered?
Our teepee fairy lights and led lights, Christmas bulbs, as well as our mini and full size lanterns are battery operated. Some collections offer items that require power, i.e. boombox, room light, led wall signs, etc.  

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Can you move our furniture?

Please have your designated space clear and ready prior to our scheduled arrival time as we do not move furniture.

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Is there a travel fee?

We service Port Angeles and Sequim with free delivery. Anything beyond 10 miles of Port Angeles or Sequim is an extra charge of $2.00 per mile.  This includes both delivery and pickup. Mileage is determined using Google Maps.  

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How much is the deposit?

A $75 non-refundable deposit is required to reserve your date.  Your deposit will be applied to your final bill.  The balance is due at drop off.

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What is the cancellation policy?

We don't offer cancellations but we can reschedule your event to the next available date.

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Can I reduce my headcount?

We understand when booking your event in advance the headcount may change. We recommend booking the maximum number of guests initially, this way we won't overbook our inventory. 7 days before your event we require your final headcount and adjust the invoice and final payment accordingly. Your headcount can go down but depending on other parties reserved additional teepees may or may not be available, again we recommend booking your max initially.

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What forms of payment do you accept?

We accept payment via Square.

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Is there an age requirement?

We ask that all Timber Ridge Kids be 4 years or older.

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Damages:  

The client is responsible for the security of the equipment at all times during the rental period. Any lost, broken, damaged or destroyed equipment will be charged to the client at full replacement value. Damage and/or defacement other than normal wear and tear of property belonging to Timber Ridge Teepees & Co. will result in assessment of charges and billing to the client. Pets and smoking are not permitted in tent area.

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Shoes:

We do ask as a courtesy that no shoes be worn in our tents or on the beds.

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Missing Items:  

Prior to the party, an inventory checklist will be completed by our staff and initialed by the client.  Any items unaccounted for will either need to be returned within 3 days, or will be billed at the cost of the missing item.